Responsible Gaming
at ae67
ae67 is committed to providing a safe, fair, and controlled gaming environment for all players in Bangladesh. Gambling should always be an enjoyable pastime — never a source of financial stress or personal harm. This page outlines the tools, guidance, and support resources ae67 provides to help every player stay in control.
Platform Tools
Your Responsible Gaming Toolkit
ae67 has built a set of practical, easy-to-use responsible gaming controls directly into the platform. Every registered player can access these tools at any time from their account settings — no need to call support or wait for approval on most settings.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you deposit into your ae67 account. Once a limit is active, ae67's system enforces it automatically. Increases take 7 days to activate; reductions apply immediately.
Session Time Limits
Define the maximum time you spend on ae67 in a single session. When your chosen session limit is reached, ae67 will display a clear notification and prompt you to take a break before continuing.
Time-Out Feature
Take a short break from gambling by activating a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your ae67 account is fully suspended — you cannot log in, deposit, or place bets.
Self-Exclusion
For players who need a longer break or a permanent stop, ae67 offers self-exclusion periods of 3 months, 6 months, 1 year, or permanently. Self-exclusion cannot be reversed during the chosen period — no exceptions.
Loss Limits
Set a maximum net loss threshold for any given daily, weekly, or monthly period. If your account reaches this loss ceiling, further wagering is paused until the period resets, protecting you from chasing losses impulsively.
Reality Checks
Enable periodic reality check reminders that appear on-screen during active sessions. These prompts display how long you have been playing and how much you have wagered, helping you stay aware of time and spend.
1. Age Restriction & Eligibility
ae67 operates a strict 18+ age policy without exception. All gambling services on the ae67 platform — including casino games, sports betting, live dealer tables, slots, and keno — are exclusively available to adults aged 18 years and above. This policy applies to all players regardless of location within Bangladesh.
1.1 Age Verification Process
Every ae67 account is subject to age verification as part of the standard KYC (Know Your Customer) process. Before processing any withdrawal above ৳5,000, ae67 requires players to submit a valid government-issued identity document — either a National Identity Card (NID), Passport, or Birth Registration Certificate — that clearly shows the player's date of birth. Accounts that fail to pass age verification will be suspended and any winnings withheld until the matter is resolved.
1.2 Parental Controls and Under-Age Access Prevention
ae67 strongly encourages parents and guardians to take an active role in preventing minors from accessing online gambling platforms. Practical steps include:
- Using parental control software on shared devices and home internet connections to block gambling websites.
- Never sharing your ae67 account login credentials, mobile device, or payment method access with children or younger family members.
- Storing your ae67 account username and password securely and keeping your device screen locked when not in use.
- Speaking openly with teenagers in your household about the risks of gambling and the legal age requirement.
If you suspect that a minor has accessed an ae67 account — whether your own or an account created without your knowledge — please contact ae67 support at [email protected] immediately. ae67 will investigate and act within 24 hours of receiving the report.
Eligibility Reminder: In addition to the 18+ age requirement, players must be physically located within Bangladesh at the time of play and must not be employees, contractors, or immediate family members of ae67 or its affiliated game providers. Accounts found to be in violation of these eligibility rules will be closed without notice.
2. Responsible Gaming Tools
ae67 provides a comprehensive suite of responsible gaming tools that are built directly into the player account interface. These tools are free to use, apply instantly (for restrictions), and are designed to give every ae67 player real, practical control over their gambling activity. To access your responsible gaming settings, log in to ae67 and navigate to Account Settings > Responsible Gaming.
2.1 How the Tools Work Together
The responsible gaming tools at ae67 are designed to complement each other. A player might, for example, set a weekly deposit limit of ৳3,000 to manage their budget, activate a daily session time limit of 90 minutes to avoid extended play sessions, and enable 30-minute reality check reminders to stay aware of their activity. These controls can be layered and adjusted at any time — though increases to any spending or time limit always carry a 7-day cooling-off delay before they take effect.
2.2 The 7-Day Rule on Limit Increases
Any change that increases your existing limits — whether a deposit limit increase, a loss limit increase, or the removal of a session time cap — is subject to a mandatory 7-day waiting period. This cooling-off rule is intentional: it gives you time to reconsider whether the increase is genuinely in your best interest, rather than a reactive decision made during an active session. Reductions to limits, and the activation of time-out or self-exclusion, take effect immediately with no waiting period.
Instant Restrictions: All limit reductions, session time-outs, and self-exclusion requests are processed immediately and cannot be reversed or bypassed during the active period. ae67 enforces these restrictions at the platform level — they cannot be overridden by contacting support or creating a new account.
3. Deposit Limits
Deposit limits are one of the most effective tools for keeping your ae67 spending within a budget you are comfortable with. ae67 offers three deposit limit timeframes: daily, weekly, and monthly. You can set one, two, or all three simultaneously — and the most restrictive limit always takes precedence.
3.1 Setting a Deposit Limit
To set a deposit limit on your ae67 account, go to Account Settings > Responsible Gaming > Deposit Limits. Enter your chosen limit in Bangladeshi Taka (৳) for each timeframe and confirm the change. The limit activates immediately and will block any deposit attempt that would cause your cumulative deposits in that period to exceed the threshold.
3.2 Recommended Starting Limits
ae67 recommends that new players set a monthly deposit limit equal to no more than 5% of their net monthly household income. For example, a player with a monthly household income of ৳50,000 might consider a monthly deposit limit of ৳2,500. This ensures that gaming remains an affordable leisure activity rather than a financial burden. These figures are a guide only — choose a limit that is genuinely comfortable for your personal financial situation.
3.3 Reducing or Removing Deposit Limits
Reducing a deposit limit takes effect immediately. Removing an existing deposit limit, or increasing it to a higher value, requires a 7-day cooling-off period before the change becomes active. During this 7-day window, your existing limit remains in place. If you change your mind during the cooling-off period, you can cancel the pending increase at any time through your account settings, and your original limit will remain unchanged.
Attempting to Bypass Limits: Creating a second ae67 account to circumvent an active deposit limit is a serious violation of ae67's Terms & Conditions. ae67 uses device fingerprinting and payment method matching to detect duplicate accounts. Accounts found to be in breach of this rule will be permanently closed and funds may be withheld pending investigation.
4. Time-Out & Cooling-Off
A time-out gives you a structured short-term break from the ae67 platform. It is ideal for players who feel that they have been spending too much time gambling recently, or who simply want to take a deliberate pause to reassess their gaming habits without committing to a longer self-exclusion period.
4.1 Available Time-Out Periods
ae67 offers the following time-out durations, which you can activate instantly from your account settings:
- 24 hours — a single-day break, useful after an unexpectedly long session.
- 48 hours — a weekend pause or short mid-week break.
- 7 days — a full week away from the platform to reset your habits.
- 30 days — a one-month cooling-off period for a more meaningful break.
4.2 What Happens During a Time-Out
During an active time-out period, your ae67 account is fully suspended. You will not be able to log in to the platform, make any deposits or withdrawals, place any bets, or participate in any promotions. Your account balance is preserved in full and will be accessible once the time-out period expires. ae67 will also pause any promotional emails during your time-out period — you will not receive marketing communications while your account is suspended.
4.3 Extending a Time-Out
You can extend an active time-out to a longer period at any time — for example, converting a 7-day time-out into a 30-day time-out. Extensions take effect immediately. You cannot shorten or cancel an active time-out before it expires. If you feel that a time-out is not sufficient and you need a longer break, ae67 strongly recommends activating the self-exclusion programme instead.
Returning After a Time-Out: When your time-out period ends, your ae67 account will automatically be reactivated. ae67 encourages you to review your responsible gaming settings — including deposit limits and session time limits — before resuming play. A message with responsible gaming guidance will appear on your first login after the time-out expires.
5. Self-Exclusion Programme
Self-exclusion is ae67's strongest responsible gaming tool. It is designed for players who recognise that gambling has become a problem and who need a firm, enforced break from the platform. ae67 takes self-exclusion requests with the utmost seriousness and enforces them absolutely — there are no loopholes, no exceptions, and no early reinstatements.
5.1 Self-Exclusion Duration Options
Players can choose from the following self-exclusion periods when submitting a request to ae67 support:
- 3 months — minimum self-exclusion period.
- 6 months — recommended for players experiencing moderate concern about their gambling habits.
- 1 year — recommended for players who have experienced significant financial or personal difficulties related to gambling.
- Permanent / Indefinite — for players who wish to stop gambling on ae67 entirely. Permanent self-exclusion cannot be reversed under any circumstances.
5.2 How to Request Self-Exclusion
To activate self-exclusion on your ae67 account, contact ae67 support through one of the following channels and clearly state that you are requesting self-exclusion along with your chosen period:
- Email: [email protected] — use the subject line "Self-Exclusion Request".
- Live Chat: available 24/7 on the ae67 platform (Bangladesh Standard Time, UTC+6).
ae67 will process your self-exclusion request within 1 hour of receipt during business hours, and within 4 hours outside of business hours. You will receive a confirmation email once the exclusion is active. If you do not receive confirmation within the expected timeframe, please follow up with ae67 support to ensure the exclusion has been properly applied.
5.3 What Happens During Self-Exclusion
Once self-exclusion is active on your ae67 account:
- Your account is immediately suspended and you cannot log in.
- All pending deposits are reversed to your original payment method.
- Any available withdrawal balance will be processed and returned to you within 5 business days.
- ae67 will remove you from all marketing and promotional mailing lists for the duration of the exclusion.
- ae67 will use all reasonable technical measures to prevent you from creating a new account during the exclusion period.
Need Help Right Now? If you are in crisis and feel that gambling is causing immediate harm to you or your family, please contact ae67 support via live chat now and state that you need an emergency self-exclusion. ae67 will action this immediately, 24 hours a day, 7 days a week. Your account will be suspended within minutes of your request being received.
6. Recognising Problem Gambling
Problem gambling can develop gradually and is often difficult to recognise from the inside. The warning signs below are commonly associated with gambling behaviour that has moved beyond healthy recreation. Recognising these signs in yourself — or in someone you know — is the first step toward getting back in control.
Gambling with money intended for essential expenses such as rent, food, utility bills, or children's school fees.
Borrowing money from family, friends, or financial services specifically to fund gambling activity.
Feeling restless, irritable, or anxious when not gambling, or when attempting to cut back on gambling time.
Chasing losses — increasing bet sizes or depositing more money in an attempt to recover money already lost.
Lying to family members or close friends about how much time or money is being spent on gambling.
Neglecting work, studies, or family responsibilities because of time spent gambling or thinking about gambling.
Finding that you need to gamble with increasingly larger amounts of money to achieve the same level of excitement.
Using gambling as a way to escape personal problems, stress, depression, or feelings of anxiety or loneliness.
If you recognise three or more of the signs above in your own behaviour, ae67 strongly encourages you to activate a time-out or self-exclusion immediately and to reach out to ae67 support or a professional counselling service. You do not need to be at crisis point to seek help — early action makes recovery significantly easier.
Self-Assessment: Honest self-reflection is the most powerful tool available to any gambler. Ask yourself: "Am I gambling for entertainment, or am I gambling to escape a problem?" If the answer is the latter, please take a break and talk to someone you trust. ae67 support is available 24/7 and all conversations are treated with complete confidentiality.
7. Getting Help & Support
ae67 operates a dedicated responsible gaming support function, staffed by trained agents who understand the sensitive nature of problem gambling. ae67 support agents can help you activate any responsible gaming tool, discuss your options, and provide a compassionate, non-judgmental space for you to express any concerns about your gambling behaviour.
ae67 Responsible Gaming Support
Contact ae67 support directly for help with any responsible gaming tool, including self-exclusion requests, deposit limit adjustments, or general guidance on managing your gambling activity.
If You Are in Crisis
If gambling is causing you serious financial, emotional, or family harm right now, please do not wait. Contact ae67 support immediately to request an emergency self-exclusion. Your account will be suspended within minutes.
7.1 Kanchon Mental Health Foundation (Bangladesh)
Players in Bangladesh who are experiencing gambling-related emotional distress, anxiety, or depression are encouraged to seek support from mental health and counselling services operating in Bangladesh. Professional counsellors can provide confidential support and practical coping strategies for problem gambling. ae67 recommends discussing gambling-related concerns with a licensed mental health professional if the issue is significantly affecting your daily life or relationships.
7.2 Financial Counselling
If gambling has created financial difficulties, ae67 recommends seeking advice from a qualified financial counsellor or speaking to your bank about debt management options. In Bangladesh, services such as BRAC and Grameen Bank offer financial literacy and counselling resources. Taking early action on gambling-related debt prevents the situation from escalating and provides a clear path toward financial recovery.
Confidentiality Guarantee: All responsible gaming conversations between players and ae67 support agents are treated with complete confidentiality. ae67 will never share details of a player's responsible gaming activity — including self-exclusion status or deposit limit settings — with any third party, including family members, unless required to do so by law.
8. Tips for Playing Responsibly
The following practical guidelines can help every ae67 player maintain a healthy, enjoyable relationship with online gambling. These principles are simple but powerful — players who apply them consistently are significantly less likely to develop problem gambling behaviours.
Set a Budget Before You Play
Decide how much you are comfortable spending before you log in. Set a deposit limit that matches this budget and treat it as a firm ceiling, not a target to reach.
Never Chase Your Losses
Losing is a normal part of gambling. If you reach your session loss limit, stop playing. Chasing losses with bigger bets is the most direct path to serious financial harm.
Treat Winnings as a Bonus
Never count on gambling winnings to cover essential expenses. Winnings are a pleasant bonus — they are not a reliable source of income and should never be treated as one.
Take Regular Breaks
Long uninterrupted play sessions impair decision-making. Enable reality check reminders on ae67 and step away from the screen for at least 15 minutes after every 90-minute session.
Avoid Gambling Under Stress
Gambling while emotionally distressed, anxious, or upset leads to poor decision-making and increased spending. If you are going through a difficult period, consider activating a time-out until things settle.
Never Borrow to Gamble
Gambling with borrowed money — whether from family, friends, or financial services — dramatically increases the risk of serious harm. Only ever gamble with money you can genuinely afford to lose.
Balance Gambling with Other Activities
Ensure that gambling is just one of many leisure activities in your life — not the primary one. Maintain social connections, hobbies, and physical activity alongside your ae67 play time.
Talk to Someone You Trust
If you are concerned about your gambling, speaking to a trusted friend, family member, or ae67 support agent is the single most important step you can take. You do not have to manage this alone.
Gambling Should Be Fun: ae67 exists to provide entertainment. When gambling stops being enjoyable and starts feeling like an obligation, a stress reliever, or a financial strategy, it is time to step back. ae67's responsible gaming tools are always available to help you reset and return to healthy, enjoyable play.
Play Smart. Stay in Control with ae67.
Ready to enjoy ae67 responsibly? Use the tools available in your account settings, set your limits, and explore the full platform — cricket betting, live casino, slots, and more — at a pace that works for you.